Custodial Services

 
Our custodial team strives to maintain clean, welcoming and safe spaces for employees, students and visitors while delivering exceptional customer service and high-quality work in support of our university’s mission to “create solutions for a healthier community."  If you have any needs, questions or comments, please reach out to us.

How We Operate:

  • Daily: Empty waste/recycling receptacles, dust mop and spot wet mop, hard floors floor surfaces, spot vacuum high traffic areas, classrooms/conference rooms, patient rooms, clean restrooms, clean elevators, clean entrances.
  • Weekly: Wet mop and scrub hard floor surfaces, vacuum carpeted areas, clean chalkboards and markerboards, detail offices (dust, clean surfaces and vacuum).
  • Monthly: Scrub restroom walls and floors, dust high-use areas, buff floors, clean vents.
  • Yearly: Interior window cleaning (once a year), exterior windows (twice a year).
  • As needed: Spot clean carpet, strip and wax hard floor surfaces, shampoo carpets.

Office Trash & Recycling Collection in Offices (effective May 1, 2025):

In 2025, Facilities implemented an updated process for collecting trash and recycling from office areas to improve efficiency and reduce resource use. Key details include:

  • Large trash and co-mingled recycling bins are located in common areas across campus.
  • Individuals who choose to keep small bins in their offices are responsible for emptying them daily into the designated large bins.
  • Custodial will provide liners for trash bins only.
  • To request or return bins, please contact Facilities at 817-735-2181.

The custodial department accepts work orders. The turn-around time on work orders is as follows:

  • General cleaning: 2 business days
  • Carpet cleaning: 7 business days
  • Strip and finish floors: 10 business days
  • Emergencies (floods, mold/mildew, plumbing issue cleanup): Within 24 hours

Custodial Manager: Brenda Martinez

Immediate Assistance: 817-735-2181

Day Shift

  • Custodial Foreperson: Maricruz Pena
  • EAD/RES/MET/SSC/LIB Supervisor: Alejandra Ortiz
  • HP/FAC/CBH/IREB Supervisor:

Night Shift

  • Assistant Custodial Manager: Meneshia Parker
  • Project Supervisor: Joseph Williams
  • EAD/RES Supervisor: Jose Mazariego
  • MET/SSC/West Campus Buildings Supervisor: Marta Garcia
  • HP/LIB/FAC Supervisor: Ethel (Yesenia) Trejo
  • IREB/CBH Supervisor: Aliana Mutilovic