Get Help

 

Two UNT Health facilities employees on campus

The Facilities Customer Service Center is responsible for processing work request in response to the needs of the UNT Health community. 

To process your request and follow-up, we will need: 

  • Specific location (building, floor, room)
  • Description of problem or source of issue
  • Name as listed in directory, phone number and email address
  • Department name and school

For facilities – related emergencies  

  • Monday through Friday from 8 a.m. to 5 p.m.: Call Facilities at 817-735-2181.
  • For after hours, call UNT Health Police non-emergency line at 817-735-2210

Examples of facilities-related emergencies:

  • Fire
  • Flood
  • Sewer back up
  • Leaks
  • Power outages
  • Lock out
  • Elevator issues

For emergencies pertaining to life safety, call UNT Health Police:

  • 24/7 at 817-735-2600